Refund policy

Refund policy

We want you to be happy with your DeskIt order. If something isn't right, contact us at support@deskitco.com within 30 days of delivery, with your order number and a short description of the problem.

Damaged, defective or wrong items
We'll send a free replacement or refund you in full. If we need the item back, we'll give you a return address and cover the return shipping.

Change of mind
Return shipping from overseas often costs more than the item, so we'll usually offer a partial refund and you keep the product. If you prefer to return it, we'll send you the return address. You pay the return shipping, and we refund the item price once we receive it unused and in its original packaging.

Please contact us before sending anything back. Returns sent without a return address from us can't be processed.

Refund timing
Approved refunds go to your original payment method within 3-5 business days.

Contact
support@deskitco.com